Ms. Number not working? Common fixes
Last updated November 14, 2026
Most problems trace back to the plan, the account, a number with no data, a hidden caller ID, a wrong report or a non-US number. Support is support@msnumber.app, and its support page says a person answers within one business day.
Get Ms. Number on the App StoreFixes
Features locked: the app needs a paid plan. The App Store listing says there is no free version.
Cannot sign in: email support@msnumber.app from your registered address and ask for account recovery.
No reports on a number: a new number may have no reports yet. Absence is not proof of safety.
Caller shows as unknown or blocked: a hidden number has nothing to search.
Result looks wrong: reports are user-submitted and may be incorrect. The number's owner can file a suppression request at msnumber.app/opt-out.
Non-US number: the About page lists coverage as US phone numbers.
Billing question: web subscribers use "Manage billing" on the account page. iPhone subscribers use Apple ID settings.
In the app
The App Store listing says to tap Settings, then Support inside the app, or to email support@msnumber.app.
Before you write in
Include the number you looked up, whether you subscribed on web or iPhone, and what you saw. That lets support answer in one reply.
Questions
Does it work without an account?
The App Store listing says no signup is required and the app works anonymously by default. The web account is for billing.
Is there a Google Play version?
The About page lists iPhone as the platform.
Why is a clean number flagged?
Another user may have reported it. The owner can request suppression.
Check a number in Ms. Number
Look up a number, read what the community reported, and block it in one tap. Ms. Number needs a paid plan to use, and the App Store shows the price and any free trial before you subscribe.
Get Ms. Number on the App StoreSources
Who makes this
Ms. Number is made by Block Browser INC. Community reports are users' opinions and may be wrong. Ms. Number is not a consumer reporting agency, and its information may not be used for credit, employment, housing, tenancy or insurance decisions. To remove a number, use the opt-out page. Questions: support.